Our Process

When value through quality matters more.

CLEAR AND SIMPLE STEPS TO COMPLETE YOUR OUTDOOR LIVING PROJECT

We provide timely communication and updates to you from start to finish throughout the sale, design and production process. Our attention to build quality and detail will exceed your expectations on the final product.

Lady calling to schedule appointment on cell phone

STEP 1 | Schedule Consultation

Contact us to schedule your consultation. We'll ask you a few questions and then plan a time to meet you at your convenience to review your property.

Visualization of paver patio and fire pit on rear of home

STEP 2 | Onsite Consultation

We will meet with you at your home for an onsite consultation. We'll take measurements of the size and grade of your yard so we can develop a precise and accurate proposal for the work. We can create visuals of the project so you can see what it would look like installed. We will have product samples for you to see or meet you at our vendor's office to see samples of the products installed.

STEP 3 | Review and Approve Design

Within a short turn around time from your initial site visit your quote will be provided to you. A 2D rendering will help you gain a sense of your designed project. 3D computer generated designs are also available at a small additional cost. With a quick online signature and approval we can now move forward with your project. We collect a 30% deposit toward your project with every contract signing. We also never cash any down payment checks prior to your job entering the week of installation. All payment checks are held in your individual project folder. Additionally, we also offer financing options for interested parties.

STEP 4 | Coordination

We will facilitate the approval process with the HOA by providing detailed specifications and design documents for them to review. We will also submit permit drawings and applications to the local permitting agency and inspectors. This ensures there are no hiccups that would hinder the project.

Fire Pit, patio and wall under construction | Perry Hall, MD

STEP 5 | Project Construction

We will notify you well in advance of your project start date with generated update emails from our production department throughout the process. On average, typical deck and or patio installations range from 3-5 days, depending on the size and scope. We will not leave until the job is completely finished.

Outdoor Living Area on paver patio with pergola and outdoor furniture | New Market, Frederick County, MD

STEP 6 | Final Walkthrough

Once the project is completed, your installation manager will personally walk the site inspecting the installation. Once he approves your install, he will then turn the job over to your Salesman for final invoicing. We will also provide guidance for any specific cleaning, warranty, and care instructions for decking and patios projects.